Incident Prevention — Safety Conference Brochure 2012
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UTILITY SAFETY SEMINARS

TUES., MAY 1, 9 — 10:30am

• People-Focused Safety: The Next Generation in Behavioral Techniques

Behavior-based safety is a tool that was developed to combat the limitations of traditional safety regulations. This seminar goes a step further to empower all employees to act as company safety liaisons by understanding utility and associated regulations, making decisions through committees, performing self-audits or investigations, and implementing corrective action. In this model, safety managers turn into facilitators, leading indicators are used to measure program effectiveness rather than lagging indicators such as OSHA or modification rates, and examples of effective incentives as positive drivers for safe work practices are discussed with associated precautions.

Lee Marchessault, President, Workplace Safety Solutions

• Conducting a Proper Crew Inspection

Effective audits are one of the most important incident/accident prevention tools in a company’s safety and health program. In this class led by safety manager and consultant Hector Silva, attendees will learn the principles and processes of conducting a proper and effective crew/facilities safety audit. The session will include in-depth discussion of the six steps of conducting a safety inspection: initial research, opening walkthrough, records and programs review, detailed walkthrough, review findings and follow-up.

Hector Silva, Safety Manager/Consultant, ESCI

TUES., MAY 1, 9am — 12pm

• New Changes to OSHA 1910.269 and 1926 Subpart V Regulations
Stay on top of current standards by attending this three-hour class that will cover OSHA’s recently published 1910.269 and 1926 Subpart V revisions. Discussion will include the impact on the electric utility industry, as well as how to implement and comply with the new rules. Session leader Brian Erga has been heavily involved in the hearings about and proposed revisions to both 1910.269 and 1926 Subpart V, and brings a wealth of knowledge to the table.

Brian Erga, President, ESCI

TUES., MAY 1, 10:45am — 12:15pm

• Creating a Sustainable Safety Culture
Desire for safety excellence is the first step to achieving it. The second step is knowing where to focus your energy. Internalizing the capability to achieve and repeat the results is the final step, but most never make it past the first step. In this inspirational session, safety culture excellence expert Terry Mathis will share what he’s learned from helping international organizations in achieving and sustaining excellence in culture and performance. Join him to gain a greater understanding of how to implement all three steps in your company.

Terry L. Mathis, Founder and CEO, Proact Safety

• Hazard Identification: The Basics
This session – an entry-level course for those preparing for the Certified Utility Safety Professional (CUSP) exam – will focus on hazard identification and abatement strategy development. Topics to be covered include the definition of a hazard; methods to identify hazards; various hazard categories; ranking systems to develop abatement strategies; and hazard training development.

Pam Tompkins, CSP, CUSP, President, SET Solutions LLC

TUES., MAY 1, 2:15 — 4pm

• CUSP Basics: Introduction to Human Performance Principles
Designed around fundamentals covered in the Certified Utility Safety Professional (CUSP) program, this interactive session will provide an overview of human performance principles important to safety professionals. Course leader Tyrone S. Tonkinson, Ph.D., P.E., will help attendees understand a little more about human nature, work conditions that set up workers to make mistakes and typical actions to reduce your chances of errors. Walk away with several tools for recognizing and mitigating workplace challenges that increase the likelihood of mistakes.

Tyrone S. Tonkinson, Ph.D., P.E., President, Simple Approach, Inc.

TUES., MAY 1, 2:15 — 4pm (continued)

• The Correct Way to Apply the Minimum Approach Distance and Understanding How to Apply OSHA’s Two-Man Rule to Energized Electric Utility Work

This presentation will provide detailed information about the development of the minimum approach distance (MAD); how to correctly apply it; and what is happening to MADs in IEEE 516, the NESC, and OSHA 1910.269 and 1926 Subpart V. Additionally, the presentation will cover how a qualified electrical worker can enter a MAD and what work can be performed while alone inside a MAD. A detailed discussion on how to apply the two-man rule as required under OSHA 1910.269(l)(1) and (2) will also take place.

Brian Erga, President, ESCI

TUES., MAY 1, 2:15 — 5pm

• When a Ship Misses the Harbor, It’s Rarely the Harbor’s Fault® … Leading in Turbulent Times

Drawing upon contemporary leadership concepts, research and anecdotal examples, session leader Neil Dempster will demonstrate how behavioral awareness is the most powerful tool we have to influence the people around us, regardless of the position we hold in the organization. He will have you laughing one minute and rethinking your entire workday the next. Topics to be covered include behavioral leadership; management excellence; creativity, innovation and risk-taking; mission, goal and strategy alignment; succession planning and knowledge transfer; building a performance culture; inspiring people; teamwork; building trust and credibility; and creating a collaborative enterprise.

Neil Dempster, Vice President, Clearview Performance Systems

WED., MAY 2, 7:30 — 9am

• Professional Development for Crew Foremen
You’ve likely read all the articles in Incident Prevention’s recent Supervisory Series. Now come hear Ron Schenk, the author of those articles, discuss the importance of professional development for crew foremen. He will offer tips on how to prepare your best lineworkers for crew leadership, including guidance on supervisory and communication skills, human performance, best practices and safety management.

Ron Schenk, CUSP, Executive Director, Institute for Safety in Powerline Construction

• Employee Coaching After an Incident
How does an organization respond to employees following a major disaster, rumor, unpopular policy change or minor incident? Understanding how responding differs from reacting is critical, especially as it relates to the abilities of employees to cope and minimize distractions created by such events. This seminar will focus on a three-step coaching process and provide ideas for assessing employee coping behaviors. Attendees will take away an understanding of five performance-based self-coaching skills to manage emotional behaviors; knowledge of a three-step coaching process; and a tool to help identify issues of stress or emotional factors associated with significant events.

Michael S. Haro, Ph.D., CBSS, President and Founder, Self Coaching Center

WED., MAY 2, 7:30 — 9am (continued)

• Shock Incidents and the GPR Monitor
In this seminar, utility safety professionals from Western Area Power Administration will examine three shock incidents caused by induced currents. They will also introduce a new instrument – the GPR Monitor – designed to alert lineworkers to the presence of hazardous ground potential rise at a work site. Join in to learn about the importance of a proper work site grounding system, difficulties in recognizing the shock hazards that exist on a work site and advantages of continuously monitoring ground potential rise. Gary Zevenbergen, P.E., Will Schnyer, CUSP, and Ed Hunt, CUSP, Western Area Power Administration

WED., MAY 2, 1:15 — 2:30pm

• Six Sigma Applications to Advance Safety Performance
This session is an introduction to Six Sigma – a business management strategy used to identify errors to improve quality – as it relates to safety performance. Session leader Ted Granger, a Certified Six Sigma Black Belt, will discuss the similarities and differences between Six Sigma and Total Quality Management. He will also give attendees an in-depth look at how Six Sigma applications can bring your company’s safety performance to the next level.

Ted Granger, CSSBB, CUSP, Principal Consultant, Granger Management Consultants, ISPC-Affiliated Consultant

• Developing an Arc Flash Implementation Plan
PPE is your last line of defense, so many other factors should be considered to ensure the best approach to arc flash safety. Join this class where Pam Tompkins will review a methodology for developing an arc flash implementation plan that works. Topics to be covered include how to identify arc flash hazards during various work processes including overhead and underground; how to identify possible arc flash risk factors; how to identify methods to develop engineering and administrative controls; establishing an arc flash protection boundary program; and how to develop an effective arc flash training program.

Pam Tompkins, CSP, CUSP, President, SET Solutions LLC

WED., MAY 2, 1:15 — 4pm

• Administering Safety
This session is designed for safety professionals, particularly those who administer safety programs, interpret standards, write policies or procedures, and provide guidance to the workforce. Topics for discussion include deciphering the regulatory standards; interpretations and guidance; the importance of the General Duty Clause; a review of the 2012 Subpart V final rule; applying preambles in interpretation of regulatory standards; the difference between consensus standards and regulatory standards; how OSHA administers non-adopted consensus standards; and when consensus standard language becomes statutory language.

Jim Vaughn, CUSP, Director of Safety, Atkinson Power

WED., MAY 2, 2:45 — 4:15pm
• Safety Program vs. Safety Culture
Attending this seminar will give you the unique opportunity to ask the hard questions about your organization’s safety platform. Using both lighthearted and hard-hitting discussions, Jerry Lemm will assist participants in honestly reviewing their current safety arena, and address the challenges of moving from a safety program to a safety culture. The class is designed to begin the difficult task of auditing where an organization is now and what obstacles and resources exist on the path to furthering the value of its safety mission.

Jerry Lemm, Safety and Training Manager, ESCI

• Uses and Hazards of SF6
Several years ago, Gulf Power Company experienced an incident that has changed the way the company, Mississippi, Georgia and Alabama handle catastrophic equipment failures that use sulfur hexafluoride (SF6) as an extinguishing agent. In this session taught by Gulf Power’s Randy Patterson, learn about the many uses of SF6, the hazards associated with the gas and its decomposition byproducts, and how to protect employees from those hazards.

Randy Patterson, CUSP, Senior Safety Specialist, Gulf Power Company

THURS., MAY 3, 7:30 — 9am
• Dealing with Difficult People
Dealing with difficult people, bridging communication gaps and building self-esteem all require that you have a working knowledge of personality styles. In this session that specifically targets safety professionals, leader Parrish Taylor – who has worked with clients including Entergy, Cleco and Oklahoma Gas & Electric – will guide attendees in:
• Learning to identify four personality styles with instruction from the DISC profile
• Learning to identify the strengths and weaknesses of each personality style, including your own
• Participating in a snapshot personality profile

Parrish Taylor, President/CEO, Taylor-Made Concepts

• A Horse Trainer’s Guide to Improving Safety Performance
Buck Brannaman is the horse trainer who inspired the novel and movie “The Horse Whisperer.” Using his methods as a guide, course facilitators Kathy Patton and Jeff Court will aid attendees in applying his strategies to improve safety behaviors within their organizations. A combination of video and discussion will cover topics including the importance of trust and respect, how to establish expectations and types of behavior reinforcement.

Kathy Patton, CUSP, Arizona Public Service, Jeff Court, CUSP, First Solar

THURS., MAY 3, 7:30 — 10:30am

• Aftershock Coaching
This intensive session focuses on developing an intervention process for individuals who have been involved in incidents. In this three-hour workshop, Dr. Mike will present a three-step coaching process; introduce aftershock coaching skills to manage trauma-induced emotions and behaviors; facilitate in-depth discussion of coaching techniques for seven post-traumatic behavior reactions divided into three intensity levels; teach participants to assess personal awareness factors associated with coaching and self-improvement; and demonstrate problem-solving techniques for coaching others.

Michael S. Haro, Ph.D., CBSS, President and Founder, Self Coaching Center

THURS., MAY 3, 1 — 2:30pm

• Incident Investigation
A good incident investigation begins long before an incident occurs. In this seminar, learn how to prepare for conducting investigations and how to get the most out of tools of the trade. An open-dialogue presentation format with lots of samples will be guided by experienced investigator Jim Vaughn of Atkinson Power. The session includes writing investigation policies, training and equipping supervisors, collecting evidence and interviews, and how to write an effective investigator’s report.

Jim Vaughn, CUSP, Director of Safety, Atkinson Power

• Federal Motor Carrier Safety Regulations
Presenter Danny Raines will review all federal regulations regarding the operation of a commercial motor fleet as well as the rules for driver qualification files and recordkeeping. Other topics to be covered during this course include commercial motor vehicle accidents and logs, drug and alcohol testing programs and supervisor training.

Danny Raines, CUSP, Safety Consultant, Raines Utility Safety Solutions

THURS., MAY 3, 1 — 4pm

• Bridging the Gaps: Strengthening Relationships in the Safety Industry
A safety leader’s job demands in today’s marketplace go far beyond technical knowledge. Not only do you need to know the hazards associated with your tasks, tools and environment, you also need to understand the people around you. To be truly successful at your job, you have to learn to bridge multiple gaps – including communication, personality, language and skill/craft – and develop other skills to work with people. In this advanced session, you will learn critical thinking skills, guidelines to bridge relationship gaps and user-friendly tools that will assist you in navigating workplace challenges.

Parrish Taylor, President/CEO, Taylor-Made Concepts
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