Tile Dealer January February 2011 : Page 2

Contents JANUARY/FEBRUARY 2011 X 20 Features Recession Lessons: Retooling for a Successful New Year .............................. 14 The recent recession has re-focused manufacturers, distributors and dealers on business basics. Read on for what they have learned and how they have re-tooled for success. X 9 Crossing the Line ................................................................... 20 Exterior tile installations are a growing trend and offer a new market opportunity for dealers prepared with the right materials. X 26 Departments From the Editor’s Desk ......................................... 4 Leadership Letter ................................................... 6 Innovations & Insight ........................................... 8 Industry Calendar .............................................. 13 Advertiser’s Index .............................................. 33 Sales & Marketing .............................................. 33 Classifi ed Ads ...................................................... 34 One-on-One: Curt Rapp is the Tile Doctor ................................... 25 Meet the industry leader who successfully launched Tile Partners for Humanity, The Tile Doctor and now a new line of non-toxic, anti-microbial treatment products. Showroom Seminar: Vignettes Make the Sale.......................................... 28 Artistic Tile installed 30 separate vignettes in the company’s 3200-square-foot display area on the ground fl oor of the iconic Merchandise Mart. 2 TileDealer January/February 2011

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